One of the most interesting conclusions we reached in our recent report on Mortgage Process Outsourcing was that the processes that lenders could outsource fell generally into three groups. In this 5 minute podcast, Mark Dangelo talks about the Three Waves of MPO and their implications for US financial services companies.
In this podcast, Mark answers the following questions:
00:30 Describe succinctly your theory of the three waves of MPO and how you arrived at it.
02:00 What are the major implications of this for companies that are new to outsourcing?
03:10 Are there any implications for companies that are experienced outsourcers?
04:15 Where can companies get more information about where specific mortgage processes fit in this scheme?
The podcast is available at http://www.rickgrant.net/IR-Pod-ThreeWaves-1207.mp3
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